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Privacy and Disclaimers

A. Responsible for the protection of your personal data

Detecno S.A. de C.V. (herein after DETECNO), located at: Hidalgo Street 1911, 3rd Floor, Obispado neighborhood in Monterrey, Nuevo León, zip code 64060. Telephone (81) 4737-6096, email: privacidad@detecno.com, is responsible for the processing of your personal data.

This privacy notice aims to inform the data subject about the personal data that DETECNO collects, the processing they will undergo, the procedures to revoke their consent, and the exercise of ARCO rights (Access, Rectification, Cancellation, and Opposition). The purpose of this is to allow the data subject to decide and control the use of their personal information...

DETECNO does not collect sensitive personal data through this medium. If it were to do so, express written consent from the data subject would be obtained..

B. What personal data does DETECNO collect?

The data required is conditioned to the type of product and service that users use. Some or all of the following information may be required:

  • User name
  • Federal Taxpayer Registry Code
  • Name or business name of the company
  • Kind of person
  • Company address
  • Email

C. Where do we get the information?

Directly verbally, through service contracts, electronic media, and by telephone.

D. What is the purpose of obtaining the information?

The personal data collected is used to:

  • Address the contractual obligations agreed with our clients.
  • Allow users of our applications, products and services to use them.
  • Manage and control the marketing of products and services.
  • Have communication with our prospects, clients and suppliers.
  • Comply with applicable legislation.

E. Use or Disclosure of Information

DETECNO will use personal information only for the purposes indicated above. The owner accepts that DETECNO reserves the right to transfer this information to any acquirer of the company, to any subsidiary, or to any division or business of DETECNO. Except in those cases, DETECNO will not share or transfer your data to third parties except in the cases provided for in the Federal Law on Protection of Personal Data or in any other applicable legislation or regulation.

F. Exercise of ARCO rights and revocation of consent

You have the right to to access to your personal data that we have and the details of their processing, as well as rectify them in case of being inaccurate or

instruct us cancel them !-when you consider that they turn out to be excessive or unnecessary for the purposes that justified their obtaining or <strong>!-oppose</strong> !-the processing of them for specific purposes.

Additionally, you have the right to revoke the consent granted to DETECNO to possess your personal information..

The mechanisms that have been implemented for the exercise of said rights and revocation of consent are carried out through the submission of a request to our privacy department called PRIVACY DETECNO located at Calle Hidalgo 1911 Floor 3, Obispado neighborhood in Monterrey Nuevo León, code postal 64060. Phone (81) 4737-6096 privacidad@detecno.com

To do this, you must meet the following requirements:

  1. Prepare the request in writing and send it signed to the privacy department called PRIVACY DETECNO at the indicated address. You can also send it to the email: privacidad@detecno.com
  2. The request must contain the name of the applicant and an email to receive the response to their request..
  3. In the request you must specify if you want:
    1. Revoke the consent granted
    2. Exercise any of the ARCO rights (indicating which of said rights)
  4. The request must clearly and specifically indicate the personal data on which your request is made..
  5. A document proving the identity of the applicant must be attached to the application. (Voting card, Passport, Professional Identification Card, Military Card or other official identification)

Once received, your request will be responded to within a maximum period of 15 business days to the email address you indicated in your request..

G. Changes to the DETECNO privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices..

These modifications will be available to the public through our website. www.detecno.com

The date of the last update to this privacy notice: January 19, 2013

H. Use of cookies and web beacons

Cookies are text files that are automatically downloaded and stored on the hard drive of the user.

For their part, web beacons are images inserted into an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user

We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:

  1. Your browser type and operating system.
  2. The Internet pages you visit.
  3. The links you follow.
  4. The IP address.
  5. The site you visited before entering ours.

Glossary of terms

  • Tacit consent: It will be understood that the owner tacitly consents to the processing of his/her data, when the privacy notice having been made available to him/her, he/she does not express his/her opposition.;
  • Express consent: Consent will be express when the owner;
  • Sensitive personal data: Those personal data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for the owner. In particular, those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference are considered sensitive.;
  • ARCO Rights: These are the rights of access, rectification, cancellation and opposition.;
  • In charge: The natural or legal person who, alone or jointly with others, processes personal data on behalf of the person responsible.;
  • Institute: Federal Institute of Access to Information and Data Protection;
  • Law:</strong> !-Federal Law on Protection of Personal Data Held by Private Parties;
  • Responsible: private natural or legal person who decides on the processing of personal data;
  • Titular the natural person to whom the personal data correspond;
  • Transfer: any data communication made to a person other than the person responsible or in charge of the treatment;
  • Treatment: the obtaining, use, disclosure or storage of personal data by any means. Use covers any action of access, handling, use, transfer or disposition of personal data..
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